1. Digital Downloads are Non-Refundable

All sales of MP3 digital downloads are final.
Once your purchase is completed and the download link has been provided, you will not be eligible for a refund or exchange.
This policy is in place due to the instantaneous nature of digital products, which cannot be returned.

2. Exceptions

While we do not offer refunds on digital downloads, we will consider refunds in the following circumstances:

Defective Files: If the downloaded file is corrupt, incomplete, or does not function as intended, please contact us within 14 days of your purchase, and we will provide a replacement file at no additional cost.

Duplicate Purchases: If you accidentally purchase the same item twice, please reach out to us within 14 days of your transactions, and we will issue a refund for the duplicate purchase.

3. Contact Us

For any refund inquiries or if you believe you qualify for an exception, please contact sales@theassemblyplayers.com with your order details. We aim to respond to all inquiries within 48 hours.

4. Changes to This Policy

We may update our refund policy from time to time. Any changes will be posted on this page, and the updated policy will take effect on the date it is posted. We encourage you to review our refund policy periodically for any updates.

5. Agreement to Policy

By completing a purchase on our website, you acknowledge that you have read, understood, and agree to this refund policy.

If you have any other requirements then please contact :-
Brian Prentice of The Assembly Players
sales@theassemblyplayers.com
0/3, 6 Haggs Gate, Glasgow. G414BB. UK